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Blog posts : "General"

Phone scammers,

Please don't ever let any who calls you at randomly and tells you you may have something wrong with your computer access your computer.   Then they will want your credit card info.   And they will destroy your computer.   If you ever get a call call us ASAP and we will send a tech out to fix any com…

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How to remove Malware on a Mac

First Backup all Data - Then follow the Steps from Apple:  

https://discussions.apple.com/message/22294018#22294018 

Thanks.

Your screen displays ""The User Profile Service failed the logon” error message when your trying to log on.

If your getting the Message, "The User Profile Service failed the logon” error message.  You can get the solution right on Microsoft's Web site:  http://support.microsoft.com/kb/947215 .

Where to download office 2013

If you have purchase Office 2013 and or have the CD Key you can download office 2013 at:

   https://officesetup.getmicrosoftkey.com/

If you need to get a key you can go to our download page at http://www.sdcomputerguy.com/downloads then select the Microsoft banner to order it at Microsoft.com .

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The Easy way to Get rid of the FBI Virus.

If your getting a screen popping up when you boot up Windows and it demands ransom Money and says "Your Computer has Been Locked.  This operation system is lock due to the violation of the federal laws of the United States" and they are the FBI you have been infected with a Virus/malware.   The step…

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"Something went wrong” error when installing Office 2013 or Office 365

If you are trying to install Microsoft Office 2013 and you get the error "Something went wrong"  Here are a few steps to try and help you fix this problem.

1.  First try Microsoft's solution at:  http://support.microsoft.com/kb/2827031?wa=wsignin1.0%2cwsignin1.0 

2.  If you don't see the Micro…

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Office 2013 issue opening old doc files from office 2007 or 2003.

When you try and open word 2013 and Word wants to convert your older 2003/2007 Document.   Here is one of the solutions.

1.  Right click the file and see if it say open or save as.   If anything but open you will want to go to the control panel or search for uninstall a program.   Look for an…

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QuickBooks Pro Printer installation.

Google Chrome Crashes when trying to print. Location of Bookmarks in Chrome.

If your having issues with Google Chrome crashing when you print (or any other issue) the easiest way to fix is:

      1. Backup your Google Chrome Bookmarks.  User profile, AppData, local Settings (view hidden files) Google, Chrome, User Data, Default.   Copy your Bookmarks to the desktop.  

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No Power to Laptop.

We had a customer call us Yesterday.   They said their Dell laptop was getting no Power.   I told them to follow these directions to see what maybe causing the issue.

1.  Check to see if the light is on the Power Cord inverter.   If no light then plug into known working power outlet.   If there…

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Computer Repair

Computer issues?  Post here... We will give you the Solution.

Viruses, Malware, Spyware, and more.

How to you get ride of Malware, Viruses, and Spyware?   Any tricks to keeping your computer clean?

12 Blog Posts
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